Where are you based?
The JOY studio is based in Kilmarnock, Scotland.
Got a question?
Ask us HERE.
Can I add to a product I bought from you previously?
Of course, please use our contact form HERE to send us your original order number and request.
Can the size/length of your jewellery pieces be changed to suit my needs?
Yes, we can make the majority of our products to your size specification. Please click HERE to confirm this is possible before placing an order.
I live locally, can I collect my order?
Yes, please select ‘pick up in store’ at the checkout stage.
How can I return a gift that someone has bought for me?
If you don't want the purchaser of your gift to know that you wish to return their gift, just get in touch with us. We’ll need the name of the customer or the order number for your gift so we can locate the order and organise an exchange.
