Privacy Policy

This website is operated by Corrine Smith Design Ltd and we are committed to protecting the privacy and security of all of our customers. By using and visiting our website and by submitting your personal information to us you agree to us using your personal information as set out in this privacy policy.

We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personal information.

 

What information do we collect?

At times we may request that you supply us with personal information. Generally, this information is requested when you buy a product from our website, sign up for a love list, subscribe to our mailing list, fill in forms on our site or if you contact us by email, telephone or via social media. We may gather the following information about you when you contact us:

– Name

– Address (City, Country, Postcode, State, Provence, Region)

– Phone number

– Website address

– Email address

– IP address (a unique identifier for your computer or other device)

– Mobile device ID

– Information provided by you in relation to delivery details or gift messaging.

Data is collected, stored and processed securely by, Shopify and Corrine Smith Design Ltd. and relevant third parties.

 

How do we use it?

We will use this information in the following ways:

– To process and distribute orders from our website or any returns

– To provide you with access to your love list on various devices

– To prompt you about incomplete orders or items left in your basket by way of a cookie file

– To contact you via email subscription with information about new products, company news or promotions

 

Do we pass your information to third parties?

We will not pass your information on to any third party unless we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

 

How do we use your information for marketing?

– To be in touch with you and to provide updates, marketing, discounts and product information.

 

Where do we send your information?

Your information will be stored with Mailchimp, Shopify and privately with Corrine Smith Design Ltd in compliance with their respective privacy policies.

 

How long do we keep your information?

We will keep your information for the purposes set out above unless you request this to be removed.

 

Cookies

We may use information obtained from cookies or similar technology. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. Therefore, when we refer to “you” in this section we mean your computer. We can recognise these cookies on subsequent visits and they allow us to remember you.

Our website links to third-party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third-party websites and we are not responsible for third-party websites.

 

How do we protect your information?

We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate, and up to date.

 

How to obtain a copy of your information

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. Please contact us using the details set out below.

 

How to contact us if your information or choices change

If your personal information or your preferences change, you don’t want us to send you the information you have requested, or if you have any queries about how we use your personal information, please let us know by contacting us using the details set out below. If you would like to opt out of email marketing, please use the unsubscribe button on the bottom of the email that has been sent to you, write to us at the address below or contact us at joy@corrinesmith.com

 

Changes to this privacy policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. You are encouraged to review this privacy policy from time to time.

 

Last updated: 5 February 2019

 

Corrine Smith Design Ltd
22 Portland Road
Kilmarnock
East Ayrshire
Scotland
KA1 2BS

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